Privacy Policy

1

Information We Collect

1.1 Information You Provide Directly

When you contact us through Instagram, Facebook Messenger, or other communication channels, we may collect your name, email address, social media handle, and the content of your messages.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2

How We Use Your Information

We use collected information for the following purposes:

  • Responding to inquiries
  • Providing customer support
  • Processing orders and transactions
  • Improving our services
  • Sending relevant updates about products (with your consent)
3

Data Security

We take appropriate measures to protect personal information, including:

  • Secure storage on protected servers
  • Limiting access to authorized personnel only
  • Regular review of security practices
4

Data Retention

We retain personal information only for as long as necessary:

  • General inquiry messages: up to 24 months
  • Transaction-related data: as required by applicable law
  • Analytics data: up to 12 months
5

Sharing of Information

We do not sell personal information. Information may be shared only in the following cases:

  • When necessary for shipping and delivery services
  • When required by law or legal proceedings
  • With your explicit consent
6

Your Rights

Depending on your region, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
7

International Data Transfers

As we operate globally, your information may be processed in Japan or other countries. We apply appropriate safeguards to protect your data during international transfers in accordance with applicable privacy laws.

8

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this page regularly.